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Customer Experience Centre in Dunstable- Konica Minolta

We were thrilled to be asked by Konica Minolta to carry out a Category B fit-out, establishing their “Customer Experience Centre” in Houghton Regis, near Dunstable. This state-of-the-art facility will showcase their entire range of printing machinery under one roof. Working with the client’s initial vision for the facility, Meridian set about producing a design package and space plan, to create a positive customer experience, flowing through the space and allowing clients to view the printing life cycle.
Client:
Konica Minolta
Duration:
12-14 weeks
Project Size:
650 m2
Location:
Dunstable

The Solution

After creating and finalising the 2D plans, we started with the ‘working at height’ tasks. Lighting was a key element of the project, used at both high level and under the existing mezzanine floor, designed to a specific LUX level, suitable for a printing environment. 

This was followed by the installation of a large infrastructure of suspended containment, which was vital in providing the client’s state of the art machinery with the required electrical and HVAC services.

With such a large volume of space and many top of the range printing machines, keeping the air at an optimal temperature was key. We therefore installed 4 large 25kw Air Handling units, with jet nozzles to ensure machines operated in the correct temperature, as well as creating a comfortable environment for client during demonstrations.  

Once the fundamental requirements were installed, we moved our attention to creating the individual spaces, to divide the facility and construct the ‘client experience’ areas to a high standard, including a new kitchenette, full height glazed partitioning, jumbo stud partitioning, flooring, decorating, and feature track lighting.

Both jumbo stud and fully glazed partitioning was implemented to create the desired customer flow around the facility, starting underneath the mezzanine with the welcoming area, print machine viewing point, then finishing with a tour of the warehouse printing facility.

The Polished Pebble paint colour used throughout the ‘customer experience’ area was specified by Konica Minolta for its light reflecting properties to ensure the printed materials are presented in their truest form.

An adaptable track lighting system was installed above the print-out viewing area for its wide array of configurations, to ensure the best light levels for a positive customer experience.

We are delighted with the overall installation. It offers a clean, industrial look and feel, which will be a practical and impressive place for our client to take customers and really show what they can do!

Get in touch today to find out more about how Meridian Interiors can transform your workspace. 

A modern breakout area with both high seating and comfortable sating options. The space has a grey colour scheme with potted plants and good lighting, to offer a relaxing area.
Kitchen area for making tea and coffee, with breakfast bar and tall stools.
A meeting room featuring a long white table surrounded by modern, cantilever chairs. The walls are decorated with a colourful mural, adding a vibrant touch to a professional setting.

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